Show All Answers

1. What are the park hours?

The City of Garland park hours are from 6 a.m. until midnight.

2. When is open gym basketball at recreation centers?

Open gym basketball times vary by center. A calendar of available times can be found at GarlandParks.com on each recreation centers page. 

3. How do I host a special event in the City or at a park?

To host a special event in the City or at a Park, you will need a permit. Please see the Special Event Permit page for more information and fill out the online application.  For assistance and additional information, please e-mail specialevents@garlandtx.gov. 

4. Can we have a band, DJ and speakers in the park?

No. Ordinance 22.69 limits sound levels within the city, therefore amplified sound is prohibited.

5. Who do I contact with a park maintenance concern?

All maintenance concerns can be reported to the Park Operations office at 972-205-3589 or email.

6. Where do I report high weeds or trash in ditches, parks, medians, golf courses, parkways, and public facilities?

All maintenance concerns can be reported to the Park Operations office at 972-205-3589 or email.

7. The sprinklers are going in a median or park during the day, who do I report it to?

Reports can be made to 972-205-2750, Monday through Friday, 8 a.m. to 5 p.m. If after hours emergency, please call the Water Control Department at 972-205-3210. Press option Number 5.

8. Why are the restrooms/water fountains closed from November through April?

Restrooms and drinking fountains are closed or turned off from November 15 to April 15 to prevent possible freeze damage. Although there might be nice days in February and March, we must protect equipment from late freezes each spring. Your patience and understanding in protecting these assets is appreciated.

9. Do I need a permit for a bounce house?

The City of Garland does not require a permit at this time. Please note the following restrictions:

• You must provide your own generator for electric power needs
• You must not place amusement in parking areas or park drives
• Bounce houses with water features/slides or pools are not allowed.
• Bounce house must be anchored with stakes
• Vendor/patron cannot drive on the park land to set up amusement - must hand carry to the site only

10. What to do if I see a snake in the park or on the trail?

Snakes are in their natural habitat outdoors, if you encounter a snake, be cautious and give it some space.  Don't try to move or kill the snake, as most bites occur this way.  Allow it to pass or walk as far around as possible to avoid it.  Don't be afraid of snakes, but please be aware!

11. Can we sell items in the park?

Sales of good and or services within Garland parks is prohibited without pre-approval from the Parks Department.

12. Is there a public boat ramp at Lake Ray Hubbard?

Yes. Public boat ramp access to Lake Ray Hubbard is available free of charge at:

Chaha Boat Ramp
3201 Zion Road
Garland, TX 75043

13. How do I transfer a Boat/Jet Ski title?

Boating related items are handled by the State of Texas. Please contact Texas Parks and Wildlife at 972-226-9966 for assistance.

14. Do I have to have a license to fish in park ponds?

A license is required for any resident and non-resident who fishes in the public waters of Texas.  A license is not required for those fishing under the age of 17.  Please visit Texas Parks & Wildlife or contact the Garland office at 972-226-9966 for further information.

15. Can I fly model airplanes or shoot archery in the park?

Flying radio controlled model airplanes or shooting archery is prohibited in all parks.